Privacy Policy

This Privacy Policy applies to all websites, applications, and services operated by Island Pitch LLC("Island Pitch," "we," "us," or "our"), a certified DOBE and LGBTBE company based in Long Beach, California.

Properties Covered

• islandpitch.com — main company site
• islandpitch.in — community impact site
• islandpitch.bot / dykwybls.islandpitch.bot — DYKWYBLS SaaS (AI comprehension checks)
• islandpitch.world / vibe.islandpitch.world — Match My Vibe (voice cloning experience)

Information We Collect

Information You Provide

• Account registration details (name, email) when you sign up for DYKWYBLS or NextWave via AWS Cognito
• Form submissions (e.g., impact applications on islandpitch.in)
• Payment information processed by Stripe (we do not store card numbers)
• Voice data you voluntarily provide through Match My Vibe for voice cloning

Information Collected Automatically

• Usage analytics via Google Analytics (GA4) — page views, session duration, referral source
• HubSpot tracking data (with your consent) for marketing and engagement
• Standard server logs (IP address, browser type, timestamps) collected by AWS CloudFront

Voice Data (Match My Vibe)

When you use Match My Vibe on islandpitch.world, your voice is captured temporarily to create a voice clone during the session. Voice data is:

• Processed in real time by Cartesia AI, Anthropic API, and ElevenLabs
• Not stored on our servers after the session ends
• Optionally downloadable to your own device — saving is entirely your choice
• Never used for training third-party models without explicit consent

Third-Party Services

We use the following third-party services to operate our properties:

• Amazon Web Services (AWS) — hosting (S3, CloudFront, Lambda), authentication (Cognito on NextWave)
• Cartesia AI — voice synthesis for Match My Vibe
• Anthropic — AI processing for voice cloning and comprehension checks
• ElevenLabs — conversational voice AI features
• HubSpot — CRM, marketing analytics, and forms (consent-based)
• Google Analytics (GA4) — usage analytics
• Stripe — payment processing for paid services

Each third-party service operates under its own privacy policy. We encourage you to review their respective policies.

Cookies & Tracking

We use cookies and similar technologies for:

• Essential cookies — authentication, session management
• Analytics cookies — Google Analytics (GA4) to understand site usage
• Marketing cookies — HubSpot tracking (deployed only with your consent)

You can manage cookie preferences through your browser settings or our consent banner where applicable.

How We Use Your Information

• Provide and improve our services
• Process transactions and send related information
• Respond to your inquiries and support requests
• Send marketing communications (with consent; you can opt out at any time)
• Analyze usage to improve user experience
• Comply with legal obligations

We Do Not Sell Your Personal Information

Island Pitch does not sell, rent, or trade your personal information to third parties. We do not share personal information for cross-context behavioral advertising.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know — request disclosure of the personal information we collect, use, and share
• Right to Delete — request deletion of your personal information
• Right to Correct — request correction of inaccurate personal information
• Right to Opt Out — opt out of the sale or sharing of personal information (we do not sell or share for advertising)
• Right to Non-Discrimination — we will not discriminate against you for exercising your rights

To exercise any of these rights, contact us at privacy@islandpitch.com. We will respond within 45 days as required by law.

Data Security

We use industry-standard security measures including HTTPS/TLS encryption, AWS infrastructure security controls, and access management. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our properties with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: